Customer Testimonials
Great Dealership from ownership, management sales and service. Special call out to Sue Brink who handled the sale process with knowledge and professionalism Good listener and adaptable to different types of buyers . Thanks Sue
From start to finish I can honestly say that buying a vehicle from Sears was a pleasure! All the employee's, Endre was our salesman, we met were helpful, friendly and interested in us having a great experience. Well done Sears!
Working with Jeremy at Sears Minnetonka was fantastic I was looking for a specific car with certain features and he went completely above and beyond to find exactly what I wanted. His communication was top-notch throughout the entire process. If you want a stress free buying experience, he is the person to see.
Outstanding Sales Process: Starting with Endre B. in selecting a new M-B, finalizing the paper work & registration with Justin H. and ending with the delivery orientation with Corbyn A. the whole end-to end sales experience was terrific - professional, attention to detail, and personal. Gregory G. Hudson WI
Ben did a awesome job, he listened to our needs and showed us the vehicle that would work for those needs
First time MB buyer, and customer of Sears Imports. Jeremy, our sales representative was fantastic during each step of the process. He helped us with a trade in of our old vehicle and curated a list of vehicles to test that aligned perfect with what we were looking for.
Ultimately he found the exact vehicle we were after and made the buying process seamless. I would highly recommend him to anyone in the market for a Mercedes Benz & looking to work with great sales person. Will definitely be coming back to him with all of our vehicle needs in ... Read More Google - May 30, 2026
First time buying with Sears Imports - Jeremy was wonderful to work with. He helped find our dream car after understanding what we were after. The overall experience was smooth and we walked out smiling. I recommend Jeremy to anyone looking for a new vehicle and a sales rep that delivers a great experience.
I came in looking for some new options for my daily driver. Jeremy was very knowledgeable about, which cars fit my price point. Absolutely amazing experience
Ben was incredibly helpful and knowledgeable. It was great working with him. A great experience!
Working with Sue and the rest of the team was a great experience! She was patient and answered all of my questions. I would highly recommend working with her.
The dealership was clean and polished, the people there were extremely friendly and helpful, and went above and beyond to ensure customer satisfaction to the utmost.
Sears import is a great opportunity to go by very nice quality vehicle for the nice price
I went back to buy my third vehicle from Sears imports, I got the Mercedes CLE 53 AMG Hannah did an excellent job explaining everything to me topped to bottom great service, great patience and very understanding.
Hannah and the finance team made the entire process smooth and stress-free. Excellent customer service from start to finish—I couldn’t be happier with my experience!
I love my new GLA, would recommend Hannah and Sears to anyone for future car purchases! Thank you Hannah!!
I recently purchased a BMW X7 and had an excellent experience working with Hannah. She was knowledgeable, responsive, and made the entire process smooth and stress-free. She took the time to answer all of my questions and helped me find the perfect vehicle for my needs. I couldn’t be happier with my X7 and the level of customer service I received. Highly recommend asking for Hannah if you’re in the market for a vehicle!
Tony made my car buying experience one of the best I’ve had. He was extremely kind, patient, and easy to work with throughout the entire process. I traded in my vehicle and even though it needed brand new tires and a new windshield, they still honored the original trade value for me, which I truly appreciated. I ended up purchasing a Mazda and I absolutely love it — the car is beautiful and my kids love it too.
I also really appreciated that Tony followed up afterward to check in on how everything was going. I did have an issue ... Read More DealerRater - May 27, 2026
Jeremy was knowledgeable, courteous and prompt in his approach. Went out of the way to try to get the best price available.
The process of buying my new Mercedes was smooth and easy. I would recommend them to anyone.
I had an excellent experience working with Hannah. From the moment I walked in, she was professional, knowledgeable, and genuinely helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and never made me feel pressured into making a decision.
Endre created the best car buying experience I've had in 40 years of buying cars. His vehicle knowledge and no pressure approach made it easy to feel good about our purchase.
I thoroughly enjoyed working with Sears. Gavin Rupp was professional, patient, and always looked out for my best interests. He offered excellent advice regarding the choice of my car. Without hesitation, I would recommend him to my contacts.
I had the pleasure of working with Hannah. She’s so knowledgeable and was able to get me exactly what I wanted. I’m super happy with my car and the service Hannah provided me. Thank you Hannah!
It was a very pleasant experience buying a car .there was no hassle, everyone was courteous and prompt. I have been dealing with this dealership for a long time and have been very happy with them.
This dealership is fantastic! Whether or not you're looking for a Mercedes or any other type of car that they might have as a trade-in. Hannah went above and beyond any salesperson reaching out to me each time the financing fell through on a vehicle I was interested in. And she managed to get me in the vehicle! The manager Kent is also amazing if there's any sort of issues. He also goes above and beyond to make sure that you are well taken care of. The people inside the dealership are super nice, very courteous, and extremely ... Read More DealerRater - May 19, 2026
Sue was very friendly and helpful during my purchase ! I walked away happy and content with my purchase
I had a great experience working with Tony at Sear Imports when buying my car. He was knowledgeable, honest, and made the entire process smooth and stress-free. I highly recommend asking for Tony if you’re shopping for a car at Sear Imports!
This is my first Mercedes Benz experience and I could not have been more pleased. Tony was a delight to work with- helpful, knowledgeable, and provided great service!
There’s not a better car dealership than Sears, I won’t get a car anywhere else!!!
I am unable to speak for the dealership as a whole, but what I can speak to is the people that I directly worked with, Nick M. and Jennifer, and they were fantastic. Both were friendly, personable and knowledgeable, which made the car-buying experience easy and smooth.
Update: a rep reached out after I posted this review and we have agreed on a path to resolve this issue.
Great experience except for one detail…I never received the second key for the used vehicle I purchased. I was told that the vehicle had two keys, but when I arrived to pick up the vehicle, I was only given one key. When I asked, the salesman told me that he could not find the other key and would send it via mail when it was found. I never received the key. I followed up with a salesman, but ... Read More Google - May 14, 2026
Endre was great. Kent stepped up for a repair of a mysterious scuff mark that I saw on the vehicle after I had taken it home. Great dealership!
Overall very positive and friendly. They answered all our questions. Less negotiable on the price, which is the only negative experience.
Ben and Corbyn were both courteous, proficient and welcoming. My experience was very positive. I would recommend Sears to those looking for great service and of course, a great car!
Endre was great in the car buying process
Sue and the dealership staff was very pleasant and patient with us in helping us purchase our new GLE. We love it!
Boris was fantastic. He listened to what we were looking for in a car. Very knowledgeable about the cars answered all our questions.He is very calm and pleasant. No stress in making a deal. This is the second car that I bought from him. I will be buying all my cars from him.
Sue provided an exceptional customer experience in providing personal service in searching and finding the car of my dreams!!!
Had a very good buying experience with Endre for my SLK 55 AMG. He took very good care of me.
We had a great experience there. They treated us very well and explained everything that needed to be done. They got everything done faster than we were told. Thanks for the great service 😀
Nick and Boris did a great job with selling and delivering my new car. We continue to return to them for cars
I had a great experience with Tony from start to finish. He was professional, transparent, and genuinely focused on helping me find the right car , not just making a quick sale. Ge took the time to understand what I was looking for and worked with me to get a deal that fit my budget.
What really stood out was how straightforward the process was. No hidden fees, no pressure, just honest communication and a willingness to make things work. It went above and beyond to ensure I was satisfied, and I drove away feeling confident that I got an excellent ... Read More DealerRater - May 2, 2026
Very professional people
Was able to find a fun 2006 Mercedes SL 280 convertible at Sears Imports. I worked with Endre Bacsa to hold the car and get it ready for me to test drive and buy. Even though it was a used car, it was inspected and detailed to look brand new. This is my second Mercedes that I have bought from Sears Imports over the part few months and will definitely go back in the future.
I’m absolutely loving my new Mercedes-Benz GLC! The whole experience was smooth and stress-free thanks to Hannah. She was knowledgeable, attentive, and made sure I found exactly what I wanted without any pressure. Hands down the best car-buying experience I’ve had—highly recommend working with her!
Good. Take care and great communication. Good energy. The process went smoothly. Explain everything step by step.
We recently bought a pre-owned BMW from Sue, and would highly recommend her. From the very beginning, she made us feel truly listened to and appreciated as customers. Sue made the entire experience enjoyable and stress-free. We are happy with our purchase and will definitely work with her again the next time we buy a car.
Boris is extremely respectful, persistent, and does all he can and more to make the best experience.
Always a wonderful time buying from Boris. It’s relaxed but direct, professional and honest. Will not work with anyone else!
Sue makes purchasing new Mercedes easy and love the new Mercedes coupe! Test drive experience made the sale!!
I was in search of a white 2023 Audi Q5 with a light color interior and after unsuccessfully locating one at the metro Audi dealerships, stopped in at Sears. They didn't have what I wanted either but Endre told me they could find exactly what I wanted. He introduced me to Jon Kutsch who found the car with all of the features I wanted down to it having a trailer hitch for my bike rack. I am loving my new car!!
First time purchasing a Mercedes, and Ben was very helpful and knowledgeable throughout the car buying experience! Would definitely recommend!
I had an exceptional experience leasing my 2026 Mercedes-Benz GLE 450e at Sears Imported Autos Mercedes-Benz, and it was entirely thanks to Jeremy. From the moment I walked in, he was incredibly kind, personable, and genuinely focused on making the process comfortable and enjoyable—not just making a sale.
This purchase came on the heels of a significant health challenge I overcame the year prior, and it felt like an important milestone for my family and me. What meant so much was how intuitively Jeremy seemed to understand that. He took extra care in helping me build a vehicle that truly ... Read More DealerRater - Apr 27, 2026
The Service is always great. The staff is friendly and helpful. The facility is nice. There is a nice customer lounge.
Sue Brink was a pleasure to work with. She is very knowledgeable and responsive. I couldn't have been happier with the service I received.
Sears Imported Autos is a Great dealership! All staff were very pleasant and very helpful! Everyone made our experience top notch! Highly recommended!⭐️⭐️⭐️⭐️⭐️
Ben always provides excellent service. He is responsive and reacts quickly to any concern. He is my go-to guy.!
Corbyn and Hannah did an outstanding job helping me find my forever car! Great dealership customer service is off the chart
Tony greeted us and was very helpful. We had a specific model in mind and he was able to find what we wanted. The test drive was excellent and Tony provided a great overview of the vehicle. We decided to purchase and are very happy with our decision.
Tony was great to work with—super easygoing and really listened to what I needed. The whole process felt simple, and I ended up with exactly what I wanted.
The service advisor I worked with, John P, was great in communicating with me as I ended up on the side of the road with a blown tire. He ensured my car was taken in quickly, was able to replace the tire quickly and I was back on the road within 24 hours. I highly recommend working with John at Sears!
Has been my dealership for many years now. I've purchased two cars from here and bring them in for ALL of my service and maintenance work. Every person at Sears is friendly and knowledgeable. If they don't know the answer, they will find it for you. Their inventory is top tier, facility is always clean and inviting, and they make you feel at home.
When getting service work, I'm in and out of there. I really appreciate that the team has me checked in, loaner ready, my card and information on file, and provides service with a ... Read More Google - Apr 16, 2026
This is the second vehicle I have purchased from Sears. I worked with Ben on both transactions and couldn't have been more pleased with his service. I will certainly return when it's time for another auto!
Excellent Service and exceptional specialist! Thanks for another great experience! Will definitely be back!Looking forward to the next purchase 😂
Excellent experience overall—professional, responsive, and efficient service that made the process smooth, clear, and genuinely stress-free from start to finish.
Excellent experience. Felt very comfortable with buying process. Would go back again. Great auto selection. Thanks.
They do great work and do a great job keeping you informed as to what is going on.
I drove two hours to get this car and it was definitely worth it. I really like the car, and Tony was great to work with, very friendly, helpful, and made the whole process easy and smooth. I would recommend this dealership to others!
Sears is just a great company to deal with. Nick Griffin is a terrific professional. A real pro who fits your what works for you best. Sue Brink is our saleswoman. She's a pleasure to work with.
Boris was great and got me the best deal. he was though and professional and i loved the whole experience
Hannah guided me through the sales process without being high-pressure or pushy. She was informative and presented the information I needed to make an educated decision.
Tony was an absolute gem and truly made the car shopping experience unforgettable! He left no stone unturned and truly found me my dream car!
John is knowledgeable about vehicles and was able to find a preowned vehicle according to our satisfaction. John was very prompt on communication and very flexible to accommodate our timings. John is very tough negotiating sales person with no room to negotiate
Our family went to Sears Imports for our daughter’s first Mercedes Benz.
It was such an easy and enjoyable experience.
We worked with Boris Perelman in the Sales Department and Justin Hagen in Finance. Both were extremely knowledgeable and patient to work with. So respectful of all of our family. But especially how they answered all of our daughter’s many questions. They made sure everything was clearly explained.
Boris is very comfortable and knowledgeable to work with. Especially for a younger adult and her first experience leasing a new car. As parents we were pleased how Boris made ... Read More DealerRater - Apr 3, 2026
It was a great experience! She is very knowledgeable and does a great job making sure I have what I needed in a car.
Dan O was awesome to work with. He was super knowledgeable and had a great time talking with. I would definitely recommend Sears and if going to Sears, ask for Dan O!
Working with Sue was great. She drove the car out to our house and was fantastic. Helping my wife get in and out of the car. She knew exactly the color my wife was looking for and showed her how to fit the seat to her comfort. When we made the decision to buy Sue helped us out above what we expected, helped with forms and the AAA certificate was a battle. Sue got it done. I know where we are going to buy my next car. Thank you Sue and Sears Imports Sincerely Jerry Parten
Nick McGovern is great, I highly recommend if shopping for a vehicle.
I recently purchased a used Volvo, and Ben was incredibly helpful, kind, and knowledgeable. I would absolutely recommend him!
This is my second vehicle purchased from Sears and with Boris. Both times have been very easy transactions and follow up has been great.
Great service. Wonderful and knowledgeable sales people. Boris is great. Very good service department and mechanics.
Our experience with Boris and the rest of the Sears Mercedes team was very pleasant.
Leasing my Mercedes‑Benz GLC 300 was an outstanding and seamless experience. Endre made the entire process effortless—he was knowledgeable, patient, and genuinely focused on helping me find the perfect vehicle without any pressure. The GLC 300 itself is exceptional: smooth to drive, beautifully designed, and equipped with intuitive technology that elevates every ride. Endre and the Sears team ensured I felt confident and excited throughout the process. I highly recommend both the GLC 300 and working with Endre. His professionalism and service made this one of the best vehicle‑leasing experiences!
Great customer service and very professional! He was very easy to work with! We had a great experience!
Fantastic high-end procurers of exquisite automobiles. This is where to go if you want to get the finest vehicles. Their longevity speaks to their experience and expertise. Friendly, professional, knowledgeable. Highly recommend!!
Preston on the Sprinter Van side consistently goes above and beyond to help us with all of our service needs. He is competent, kind, and always makes sure we are well taken care of. Wish there were more people like him in the world. Thank you Preston!! 😊
I had a great experience with buying my first car. Thanks to Jeremy and his team it was a comfortable and quick process.
Was a pleasant experience, Anthony was so helpful and nice helping me with the new car, except one of the service advisor he is a little rude.
He was very welcoming and helped us with anything we needed answered. Really cool guy and got us out of there pretty quick!
Endre treated me very poorly when I came in a few months ago. Did not want to help me out because he thought i was too young. I wanted to buy cash. I ended up going to feldmann imports who treated me much better, and I was able to buy a g-class from them without judgment.
I recently purchased a vehicle from Endre and he was very helpful and knowledgeable. He made the process seamless, and I highly recommend him!
We had a lot of fun working with Tony. I thought we would have to wait and special order the car with all the extra add-ons we wanted but viola, he surprised us that he got the car. We’re very happy with our purchase.
I loved working with Sue to purchase my certified pre owned Mercedes. She was responsive, not pushy and ensured I had all the info I needed to get into the right vehicle for me. I wouldn’t hesitate to go back to her for my next vehicle.
Tony and Neil from service were fantastic to work with and made the process seamless. Couldn't write a better review of Anthony (Tony) as he was absolutely fantastic to work with and so courteous, personal, and non-pressuring when it came to the sale. I could tell right off the bat that Tony had integrity and was trustworthy, which allowed this to be my best car buying experience yet. Thank you Tony!
Jeremy made it really easy to get a car. Great experience with them! Would recommend Sears Auto!
Endre was amazing to work with, he made everything easy and fast. Love my new Mercedes!
I am very pleased with all of the service that Endre provided both during the sale and after the sale.
I had a great car buying experience with John, fair pricing, and a smooth, stress-free process from start to finish. 🚗
Hannah is the best! If you go to Sears to find a new vehicle, ask for Hannah! You will be so happy you did! Our experience at Sears Imports could not have been better! Everyone (especially Hannah and Justin) took care to make sure that we were completely satisfied every step of the way. In fact, she made the whole experience fun and took care to make sure that every detail was handled to perfection and without any friction! THANK YOU HANNAH! THANK YOU SEARS!
Great dealership, my second purchase. Always the best, very friendly and helpful staff, you can always count with them.
